General
Can you tell me if an item will come back into stock?
We sell our core 5 shirts all year round so you can expect these to be in stock and always available. Some of our pieces are seasonal, or we do limited runs of a new colour, and therefore only available until stocks last. We do repeat some colours if they are super popular.
Does my order qualify for free delivery in the UK?
All orders over £55 qualify for free standard UK shipping.
Can I change my address on my online order once I have placed it?
Unfortunately any orders outside of the UK cannot be changed. We can amend a UK order if we are informed before the cut off time of 2pm.
What should I do if my item is incorrect?
Occasionally mistakes happen, however, please email us at customercare@thebretonshirt.com and we will rectify your order.
I'm missing an item from my order what should I do?
Please get in contact with us at customercare@thebretonshirt.com, we will be more than happy to help in rectifying your order.
Shipping
How much does shipping cost?
If you spend over £55, you will qualify for free standard delivery within the UK Royal Mail [2-3 working days].
Alternatively if you require an express delivery we offer the below:
Royal Mail Next Working Day Delivery: £5.99
Royal Mail Saturday Delivery: £9.99
Overseas delivery is calculated at checkout - deliveries made outside of the UK may be subject to local import taxes.
How long will it take to recieve my order?
UK Mainland Standard Delivery
2-3 working days
Royal Mail Next Working Day
1 - 2 working days
Royal Mail Saturday Delivery
Saturday delivery - order must be placed before 2PM on Friday
Overseas Orders
Dependant on territory and service chosen but please allow up to 3 - 11 days.
Delivery details will be provided in your confirmation email.
What shipping carrier do you use?
All UK orders are dispatched using Royal Mail.
We use a variety of shipping agents for overseas orders.
How do I track my order?
We offer a tracked delivery service and your tracking number can be found in your order confirmation email.
All orders placed within the UK before 2pm will be dispatched the same working day.
Do you ship overseas?
Yes, our stripes have been sent to all corners of the globe for over 30 years. Deliveries made outside of the UK may be subject to local import taxes.
How long will my personalised embroidered Breton Shirt take to arrive?
Our embroidery service is created by hand so please allow approximately 10 extra
working days on top of our standard delivery service for your territory. We
will keep you up to date as to progress once we are ready to ship your lovely
shirt.
Returns
I bought the wrong size how do I return my Breton?
As long as the shirt is unworn and in the original packaging, you have 28 days to return or exchange your shirt. Please complete the returns form within your package, enclose this in your parcel and send back to:
The Breton Shirt Company
Paperworks
Unit 5 Prospect Park
Limewood Approach
Leeds
LS14 1NG
*We are unable to accept returns on any embroidery item.
*Please note we do not cover return postage and the item remains your responsibility during transit.
How long does it take to get a refund?
All items must be returned within 28 days of receipt of your order with the completed paper returns form enclosed, and must be returned new, unused, unwashed, not modified in any way. Once we receive your return, we will process the refund within 3 working days.
The refund may not appear in your bank account for up to 5-10 days depending on their process procedure.
Are returns free?
Unfortunately not. You as the buyer are responsible for the safe return of your item. We will not be held responsible for any loss in transit.
What can and cannot be returned?
We offer full refunds and free exchanges on all eligible items purchased
at full price.
We are unable to accept returns or exchanges on:
- Embroidered garments
- Socks
- Face protectors
- Outlet items
Product
How do I care for my Breton shirt?
All our fabric is pre shrunk before being hand cut to shape, therefore all shrinkage has already been done. To look after and care for your Breton, wash at 30 degrees, do not tumble dry and steam iron back to shape, this will lengthen the fibres to their original shape.
How do the weights of your shirts differ?
The 180gsm is a typical t-shirt weight, 220gsm is made from an interlock fabric, similar to a brushed cotton, can be worn on its own or with a layer underneath. The 300gsm, is more of a sweatshirt weight.
Which shirt size should I choose and how do I measure the right shirt for me??
Find your favourite shirt, lay it out flat and take a tape measure and measure across the chest (approx 3cms below the armpit) from armpit to armpit in cms or inches. For example, if this measurement is 40" or 102cms then you want a size Large. The shirts are cut to size so order a size up if you want a relaxed fit. Also refer to the Size Chart on each shirt.
Are your shirts unisex?
All our shirts are unisex, with the exception of the Bateau Mariniere. These have a boat neck and a slightly tailored at the waist.
Contact Us
Still can't find what you are looking for?
If you do not find the answer to your question in our FAQs, you can send us a message by filling out the form below.